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Supervision 101

Supervision 101 is an ESC workshop for would-be and newer supervisors in nonprofits. It is also suitable as a tune-up for experienced supervisors. The workshop will be presented by ESC consultant Daniel Janssen.

The role of supervisor is critical in nearly all kinds of organizations. Ask anyone why they are unhappy in their job and most of the time they will say, The supervisor! Ask anyone why they love their job and most of the time they will say, I have a great supervisor!
This session provides a review of:

The roles a supervisor plays:
- As a supervisor
- As a source of expertise
- Within the larger organization

Key human resource functions every supervisor should know about how to:
- Define work
- Staff and hire
- Build a performance culture
- Deal with common office issues
- Deal with employee complaints

Developing supervisory skills:
- Understanding what employees want
- Building supervisory authority
- Some basic supervisor tools
- Effective supervisor behaviors to develop

Daniel Janssen is an accomplished international human resource executive with over 30 years of experience in the design, implementation and management of global human resource programs. He is an expert in recruitment and talent management, compensation, entitlements and rewards, performance management, policy development and legal compliance.

Daniel retired as the director of human resources for Ipas, a nonprofit, $60 million international reproductive health organization. Prior to that, he was the head of recruitment for the Organization for the Prohibition of Chemical Weapons, a 190-nation UN agency with over 500 staff members. He also worked for the Peace Corps and various U.S. government agencies.